Reviews
Average client rating
5/5 From 163 Reviews
Gianni was great to work with. Very helpful
Gianni Moretti has to be the best in the business.
Very friendly manner and even funny sometimes :), he is always punctual, always contactable and honest.
We love dealing with Gianni as he makes the most difficult situations seem easy and we hope to continue working with him in the future. Thanks Gianni
Gianni provided exceptional service throughout the whole loan process. He was very knowledgeable and efficient to answer any questions I had in a prompt manner. Would highly recommend him to all my family & friends.
Gianni has been the best mortgage broker. He was very quick to organise our loan and replied to questions promptly. He was polite and professional. Highly recommend him.
Gianni is excellent. Made the whole process go so smoothly. Very professional. Such a great asset to your company.
Great communication. Would use again and recommend.
Gianni is extremely knowledgeable and helpful. He is very responsive any question or communications. He made the process easy.
We never hesitate to recommend Gianni to our friends and family.
Kevin & Simone
Gianni is great to deal with. Always doing his best to get us the best possible option. Would highly recommend.
Our advisor was recommended via a friend and I'm absolutely happy with the service provided. I'd recommend our advisor to anyone!
The best service available I would recommend to anyone, I can’t speak highly enough of Giani he is the best in the business
Gianni was so helpful throughout the whole process. Being first home buyers we really did not know a whole lot about what to do and how to manage the whole situation. Gianni guided us through everything and listened to what we wanted while. We could not have bought our first home without his help and would certainly recommend his service to anyone looking to buy a home! We will be back in the future!
Gianni continues to exceed our expectations and go above and beyond to help meet our needs! Would highly recommend his services!
Gianni has been our family’s advisor for 15+ years. He has always had our best interests in mind and has been honest with his advice.
Gianni is fantastic broker , done everything so efficiently and we believe that he is the best broker in illawarra by far.
Gianni has process several home loans for me, and each its been processed without any issues. He is very knowledgeable, approachable, and efficient.
Gianni was extremely knowledgeable about all of the options available to us. He was efficient and went above and beyond to assist.
Gianni was great and have already recommended to a number of family and friends.
Gianni is awesome do deal with nothing is a problem and he gets things done pronto. I definitely would not hesitate to recommend him to my family and friends
Gianni is a true professional and always goes over and beyond to help. Thank you .
Gianni is fantastic at his job, he will go above and beyond to help, and to answer any and all of my questions, I have trusted Gianni for many years now and will continue to work with him for as long as he is in the business!
Gianni has been assisting us for many years with excellent, friendly service. His refinancing recommendation has saved us a small fortune! Thanks Gianni.
Highly recommend Gianni - he put together a refinancing proposal that met our needs. His customer service and attention to detail was exceptional.
Gianni's service was amazing. He always pushed the lender for the best outcome and kept us updated throughout the whole process. His service was great and always went above and beyond to help us make an informed decision. Will definitely recommend.
Once again Gianni, I don't know what we would do without him, he is best!! Truly, excellent service and a genuinely lovely guy. No hesitation in recommending him to all the family. Liz and Alex Yanez
Very knowledgeable and worked around our schedule. Very efficient and quick with responses.
Gianni is an asset to your business.
He should be training the next generation of brokers
Gianni an absolute pleasure to work with despite all the hassle of back and forth with our loan.
Even remotely logged in when on he was holiday to make sure we were not troubled at all.
Glad to have met him , we have completed second transaction with him.
Looking forward to doing more.
Gianni went above and beyond to assist us with the whole process. Could not rate him highly enough. Would definitely utilise his services again and recommend him to family and friends. Thanks Gianni! :)
Gianni is professional and knows what is required.he is happy to followup things without any fuss or concerns,have used Gianni now with all our family and will continue for a long time.Gianni is all about customer satifaction and what customer needs .Well done and thanks
always contactable, vbery easy to work with & helpful
He is punctual,reliable,knowledgeable and friendly we couldn't have found a nicer person
We sincerely mean it when we say that Gianni could not have done any more for us. We didn’t imagine that changing our financial package(s) could ever have been this easy. Such an incredibly genuine person. His care pre, during and post was exceptional. Thanks so much Gianni! ????
We sincerely mean it when we say that Gianni could not have done any more for us. We didn’t imagine that changing our financial package(s) could ever have been this easy. Such an incredibly genuine person. His care pre, during and post was exceptional. Th
I will always use Gianni for any of my finances!
I couldn’t fault Gianni, he is a brilliant broker and he went above and beyond to organize finance for me. Thanks again . Gianni is a true gentleman.
Gianni Moretti is amazing, we have been using his services for over 20 years
Always recommend him, wouldnt go anywhere else
We could not fault our experience with Gianni. He went above and beyond our expectations
What a fantastic job he is a legend
My experience can not improve, we have had Gianni Moretti for over 11 years, he is amazing, professional and outstanding. We will never go anywhere else
A true hardworking young man ( we call him young!!, his photo's never change!!)
Thanks Gianni for helping us with our refinancing- it was great how easy you made it and would be happy to recommend you to our friends and family,
Regards Mick and Sandy
My wife and I are so appreciative of all the hard work Gianni Moretti put in for us when purchashing our first home. Gianni was readily contactable and nothing was too much to ask. We feel very lucky that we had him looking after our best interests during this time and would gladly recommend him to family and friends in the future.
My wife and I are so appreciative of all the hard work Gianni Moretti put in for us when purchashing our first home. Gianni was readily contactable and nothing was too much to ask. We feel very lucky that we had him looking after our best interests during this time and would gladly recommend him to family and friends in the future.
Out experience with Gianni was absolutely grand.
He was extremely professional and nothing was a problem for him.
Even taking calls on the weekend and after business hours at night.
We thoroughly recommend Gianni.
Gianni is always going above and beyond to assist us and strives to get us the best possible result. His quick and efficient and has great communication.
Gianni was amazng with helping me set uo my home loan. Was always available to get in contact with and always helped when i had questions for him
I would recommend Gianni to anyone he is reliable, seems to know what he is talking about and he takes the stress out of everything. Nothing is too hard. My husband and myself have been dealing with Gianni for over 10 years and our grown children also deal with him. Keep up the great work.
Gianni is wonderful to work with. He\'s reliable, flexible and extremely knowledgeable. My parents first worked with Gianni and then recommended him to my sister and I. We have both since worked with him on our own purchases. Building a house can at times be stressful, but with Gianni at least the loan side of things is always well managed. Every time someone tells me they are looking at buying a house, I tell them to give Gianni a call.
Made a the whole thing very easy and was they from start to finish vey happy with Gianni, strongly recommending him to every body I speak to. Looking forward to dealing with him in the future
Gianni is a one of a kind guy. If it wasnt for him we would not be where we are today. Im pretty sure he was sent from above not only is he approachable, kind, caring and friendly but he is extremely professional, easly contactable and happy to help were ever possible. Being shift workers we find it hard to be at home at the same time but Gianni always works around us and manages to get things done. Im glad my father inlaw recommended him and im glad i recommend him to everyone i possibly can.
Gianni started assisting my husband and i with loan guidance over 5 years ago. Since then as well as assisting us; he has assisted both our daughters purchasing their first homes, which is quite a challenge in this economic environment. We have never felt either pressured or neglected whilst working with Gianni. We are now about to by our first investment property with Gianni\'s guidance. We believe if we had known of Gianni 15yrs ago we would have had several investment properties by now. Gianni negotiates through the minefields of red tape and paperwork with skill and great knowledge. Thank you Gianni Moretti and Smartline.
Gianni was very approachable and explained my financial position in a clear and concise way.
I have used Smartline several times and they have exceeded my expectations each and every time. I have recommended them to my family and friends and I would most definitely use them again.
Gianni is awesome. He is always helpful, gets back to us with information straight away, keeps us informed of what\'s happening, gives us clear advice and has always achieved what we asked for. He is also flexible and will meet with us when it\'s convenient for us.
We couldn\'t be happier with the service he provides.
Gianni always provides a prompt and reliable service. I\'m always happy to recommend him to family and friends.
Gianni has helped me and my wife with our home loans on three or four separate occasions and has been extremely helpful each time.
We will definitely be seeking Gianni\'s help with any future home loan matters.
Gianni is not only great at what he does but is also a terrific guy. He was tough with the bank and insisted on a few points which will make a huge difference for us now and into the future. Thanks.
Gianni has helped both myself and my partner multiple times now with our home loans (both investment and personal). He offers a very professional, personalised, end to end service.
Gianni, is always on time, willing to assist, prepared, extremely knowledgeable and happy to see us after hours. This coupled with his dedication, professionalism and willingness to go the extra mile allows us to have a seamless, stress free home loan process each and every time.
We have both recommended Gianni to friends and family and will continue to do so.
I had a complicated application but Gianni managed to get me what I needed with no fuss and made it seem very easy
Gianni delivered yet again, such great service, he really cares and wanted to help us out of our situation. Would highly recommend him any time!
We would and DO recommend Gianni to our friends. we use him because of a recommendation given to us. I think that he goes above and beyond at times and you can often find him hard at work after hours too.
Gianni provided the best service during this stressful time for my wife and i. This was our first home. No question was to hard or to silly for him. He was flexible with appointment times and made us feel comfortable everytime we met with him. Im glad we got Gianni who was highly recommended by alot of people. I have no issues recommending him to anyone that wants a mortgage broker. Gianni went well and truely above and beyond my expectations.
Gianni has always been helpful and easy to deal with.
He\'s a great guy in general!
This is the second occasion Gianni has helped me with loans and on both occasions Gianni has provided professional and extremely prompt assistance with an excellent outcome on both occasions.Thanks Gianni !!
Hello Smartline
first contacted Gianni in 2012 and three properties fell through but Gianni remained positive, supportive, professional and nothing was a hassle.
Gianni knows his products well & explained everything in simple, easy to understand terms. Gianni thought ahead & went out of his way to make the loan process with ING flow
Delighted to recommend Smartline and Gianni to my family, friends & colleagues.
regards .. Carlos
I know I can count on Gianni. He always goes above and beyond to get our financial needs sorted. I would and have recommended him to family and friends.
I have recommended to family and friends.
He is always helpful and goes above and beyond
Always very happy with Gianni\'s service.
Gianni provided us with a great loan with facilities that met all our needs 10 years ago and has now fixed us up with a new loan that meets our changing needs. He has taken all the fuss out of the whole process.
Gianni always kept us in the loop with the progress and timeframes. Definately happy with service.
John
We have used Gianni twice now and have been most impressed with his advice and his work ethic. His casual but efficient approach puts you at ease and the whole process was stress free on both occasions. I would most definitely use Gianni again and I have also given his details to others.
Gianni is always prompt to reply after contact.Paperwork is quickly sorted and a home appointment organised soon after.Once signed Gianni stayed in contact even though I left on a diving trip to Iceland shortly after.
I returned home to find everything in order.
If all your details are correct and right he makes the process quite easy.
I have recommended Gianni to others who have become clients
Gianni, Simply a very fine gentleman, credible, humble who discussed matters in common man terms making things easy. Was not a typical salesman who knew if he did a good job the customers will always come back to him. Good honest work never goes unrecognised or unpraised or unpaid.
Gianni was fantastic and made the process very easy :)
Gianni is by far the best adviser so far.
Gianni was most helpful and nothing was too much trouble. He answered any of our questions and made every effort to fit into our very busy schedule. He was always happy and did not stress if anything didn't go quite to plan. I would recommend him to family and friends and will most definitely use him again when we are ready to invest. I am most impressed that we do not have to fit into bank hours and that made the whole process a lot easier. Thank you Gianni.
Gianni was fantastic, it was our first home loan & we had no idea where to start . Gianni did all the hard work & explained each & every detail of the possible options for our loan & he gave us a list of exactly what we needed . He travelled to us & answered any concerns we had . Everything ran so smoothly from start to finish & were extremely grateful for all the hard work he put in so we didn't have to!! I would highly recommend Gianni to anyone looking to get a home loan as he really does know everything there is to know about loans. Kerry Philp
Gianni gets 100 out of 100. helps in anyway it great makes business easier
This is our third loan using Gianni's services. He is a consumate professional, who takes the time to explain every option with knowledge and care. He supports each step in the process, and has made several "post loan" calls, emails and text messages to ensure we are happy and taken care of. I have recommended Gianni to relatives and friends who have found him to be equally fantastic. Congratulations on an excellent employee!
We think Gianni is wonderful at what he does and has amazing Customer Service. We found a better deal off of our own backs though, we only ended up sticking with smartline as St George failed to get their paperwork sorted in time. We do feel that with Smartline it was pretty much just a formality that we'd sign with CBA, no one else was really mentioned or did it even look like they were considered. And that stems back to our first initial contact in obtaining a home loan several years ago. That said, we arent disappointed. Gianni is fantastic ag his job and hia communication is faultless. We will look to him for advise when the time comes to obtain another mortgage
I'm extremely happy to have been guided through the purchase of my property, by a friendly and well versed mortgage adviser, Gianni Moretti. Other members of my family have dealt with Gianni, over a period of nearly 10 years. I would not hesitate to recommend him to friends as well. He was ahead of my needs, and very quick to answer any questions I had - absolute confidence is what he gave me!!
Gianni's service was fantastic and he helped our daughter and us realise a dream for her to assist her in buying a wonderful apartment in the inner west. Without Gianni's help and guidance, I don't think we would have thought it was possible. All went smoothly because of is professionalism. Thanks Gianni.
My experience with Gianni was fanastic. He was approachable, and readily accessible for any questions or clarificatons needed. He explained the different loan types, and ensured that the loan set up that best suited my lifestyle was secured. As a first home buyer, I had a lot of (seemingly silly) questions, but Gianni was able to help me wade through all the information, and gain some clarity about the practicalities of my loan. I would certainly recommend Gianni and Smartline to family and friends
Gianni was brilliant! I'd certainly recommend him to anyone and call him again if/when I buy another place. He was easily contactable, reliable, helpful and informative. Thanks Gianni!
Gianni Moretti exceeded all my expectations in regards to my home loan. He was at all times the consumate professional and put my mind at ease with his knowledge and accessibility. But more than that, within a small time frame, I felt I could trust him as a close friend and someone who holds my best interests at heart.
Gianni is and always will be very professional and friendly
We have used Gianni for many many years and will continue to do so
He is an asset to your company
thankyou
Giuliana and Darren
The level of service provided by my mortgage adviser by far exceeded all standard expectations.
Gianni came highly recommended by a friend, for which I can't thank her enough. This was our first experience of buying a home and although we hope not to move for many years, we would without a doubt use Smartline again. Thanks Gianni.
Gianni made finding the right loan a pleasant and fuss free process. He was always punctual, professional and pleasant. I would have no hesitation at all in recommending Gianni to other potential customers.
I couldn’t possibly of asked any more of Gianni. I have used a number of brokers over the years and Gianni was by far the most reliable and easy to work with. Thankyou.
Gianni made the switch a breeze and were extremely happy.thank u
Gianni was wonderful. We have already recommended him to another family member whose loan is currently underway.
Gianni was prompt and professional in all aspects of our dealings. He kept me informed of any delays so that I felt in control of the process. I would recommend Gianni without hesitation.
Gianni knows his product and took the pain out of the process. He couldn't have been more helpful!
We would recommend Gianni Moretti to all our family and friends. We found Gianni to be the most professional Advisor we have ever come across. We would not go anywhere else for our Financial needs. Professional, dedicated and down to earth..Gianni is an asset to the Smartline Company
Giuliana and Darren
We have used Gianni Moretti to sort out our ever changing financial needs for over 15 years now and can honestly say we have always had prompt, friendly and above all informative service from Gianni. As our family grew and our financial needs changed, Gianni has always been able to provide the 'right answer' to help us through! Gianni is professional and reliable, an asset we are glad to have aquired and maintained.
Gianni was outstanding and made the whole process painless. I have recommended him to three other friends
Excellent service from Gianni Moretti (as usual!). We were kept informed the whole way and Gianni did all the hard work for us. We would highly recommend Gianni to anyone looking for a home loan.
Gianni was outstanding. He made the whole process easy and did everything for us so there was no stress. I have since recommended Gianni to three other people.
Very verty happy with Gianni, nothing was ever a problem, he was a pleasure to deal with, exremely friendly and I will highly recommend him to others
Gianni has a very proffessional manner and costomer service is commendable, delivering a service and achieving an outcome without much fuss in an acceptable time frame.
GIANNI IS ALWAYS ON HAND WHEN WE REQUIRE ANY INFORMATION REGARDING OUR FINANCES; NOTHING IS TOO MUCH TROUBLE FOR HIM NO MATTER HOW TRIVIAL IT MAY SEEM TO US; HE IS ALWAYS FRIENDLY AND HAPPY THANKS GIANNI A JOB WELL DONE!!!!!!!
Gianni was great, responsive and punctual.
very dedicated and profesional aproach . Great service with smile as nothing is hard for Gianni.
If it was not for the extra effort that Gianni made in regards to securing our loan I believe we would not have achieved our dreams in buying the property. We owe it to his persistance and commitment.
Excellent service highly recommended
Gianni is fantastic and has assisted my husband and I multiple times. I have recommended his services to a large number of my friends and family. He is extremely reliable and efficient.
We were recommended Gianni through friends and i have also recommmended him to others.His service is always great- friendly and reliable.
Gianni was recommended to me by my partner and her family over 2 years ago. He has always gone above and beyond to help me gaining the appropriate loan, keeping on top of current trends in the market and recently switching my home loan to a better deal. I have recommended his services to many of my friends and family, all of whom he has willingly advised. Gianni seems to work 24/7, as I receive text messages and phone calls at times when most of us are relaxing! He is a genuine asset to your business and should be acknowledged for all of hard work and dedication to ensuring quality customer service - a rare commodity in this day! Thank you!
Gianni made buying our first home extremely easy, everything was clearly explained and he was very patient with us. I would certainly recommend Gianni and Smartline to my family and friends. Thanks so much.
Gianni was very knowledgeble and we are confident that he has found us a product to suit our needs. He is also very flexible arranging suitable times after normal working hours to fit in with busy work schedules. And he kept us up to date at all times with prompt updates through out the process. Filling in forms and selecting the right options were painless and straight forward with Gianni guiding the way. Gianni's attention to detail and communication with various parties involved and willingless to go the extra yard ensured the process ran smoothly. All in all we are very happy with the outcome.
Gianni was professional, approachable and informative. I liked that he worked around our timetables, with meetings scheduled in the evenings. He was prompt in replying to emails- his communication was outstanding!
Gianni helped us through the process of buying our first home and helped us understand everything. Very happy with the advice and service he gave to us. Will be recommending him and smartline to friends and family.
Gianni was great to deal with. We felt confident dealing with him and he met all of our
requirements.
Gianni, Will answer or come out and see you any time you like.
Most helpful and reliable.
Gianni was excellent. Every time I needed him to return my call he did. Excellent Service.
Gianni Moretti exhibits a high level of professionalism, in providing advise and solutions to our needs. He is always readily available to discuss issues and update on the loan application process. There is nothing that I can think of to improve his service.
I liked the fact that he sat down with me and discuss the loan process so that I was able to understand it in simpler terms and also met with me at the time specified or rang when he said he would.
Gianni went overboard to assist us.
Gianni is one of the most approachable, honest and action oriented people I know. He has looked after my finances for many years and he is a wonderful asset to your business.
i would advise anyone to use gianni to get a home loan. I have before and i will again. Gianni is a true professional at the service he provides.
GIANNI MORETTI HAS BEEN OUR MORTGAGE BROKER FOR MANY YEARS. wHERE HE GOES, WE GO. CONGRATULATIONS ON THE AMALGAMATION AND KEEPING GIANNI. HONESTLY HE IS THE BEST IN HIS FIELD AND NO, HE IS NOT A RELATIVE BUT YES, AFTER ALL THESE YEARS WE CONSIDER HIM A FR
Smoother experience as they have all your information.
Better understanding of your financials to provide tailored advice. 
Faster response compared to being matched with a new broker.
