Client Reviews for Mortgage Choice in Cheltenham
Average client rating
5/5 From 174 Reviews
I cannot recommend this team more highly. Our contact Glenn was absolutely fantastic. Patient with all my questions, very prompt communications and very friendly. I have and will continue to recommend this team to anyone looking for a smooth and professional experience with a new mortgage or refinancing. Thank you all so much.
Mortgage Choice were extremely helpful. Any questions l had which were many was dealt with effectively and efficiently by Ryhs and Andrew . I couldnt be happier about the outcome with the tight deadlines l opposed on them but they came through with flying colors . Will be recommending Mortgage Choice to family, friends and work colleagues and l will be using their expertise when purchasing my next property.
Thanks again Mortgage Choice
Regards Mick
We recently worked with Rhys on a refinance of a new home loan, and we couldn't be happier with his service and professionalism throughout the process. Rhys kept us up to date at every point, constantly requesting our input on next steps and preferred financing options. When our current provider was making settlement difficult, Rhys went above and beyond to help us get things sorted, and stepped in to reassure us and keep things moving. Greatly appreciate your support and highly recommend Rhys Elmi and the team Thank you
I cant recommend Shaun Curtis highly enough
We have used Shaun a couple of times now and the level of service has always been excellent.
He takes the time to listen and guide you through the process providing expert advice.
No question or request was too difficult. The ongoing communication was great and made us feel comfortable in what was a daunting process.
Thanks for all your assistance and support
I cannot thank the team at Mortgage Choice Cheltenhan enough for their help with our recent house purchase. They went above and beyond, even responding to my message on a Sunday. Their communication sets them apart from the rest and ease in which to deal with is five stars.
Im not one to normally give reviews or feedback of businesses, however this time I have to make an exception. The professionalism, advice and assistance provided by Shaun and David was second to none Great communication with not just ourselves, but also with our Conveyancer at Beaumaris Lawyers and Conveyancers. Could not recommend this team at Mortgage Choice Cheltenham more highly. A pleasure to deal with, stress free Thanks so much.
Rhys Elmi is the best. He was so amazing sorting out our refinance
100 would recommend Mortgage Choice for anyone who is searching for a mortgage broker. Rhys has helped us through an unfamiliar process and provided great communication throughout. This has made the experience as seamless as I imagine it could be
Rhys was awesome to deal with. So knowledge and helpful the hole way through. Definitely recommend
We could not recommend Rhys more highly, we wanted to refinance our home to free up some equity to complete some renovations and Rhys was professional yet personal, tailoring the experience perfectly to our needs. He was quick with responses, answered all of our questions and made the process ultra simple. We will definitely be using his services if we ever need to look at our finance needs again and I would highly recommend him and his team at Mortgage Choice Cheltenham to all of our friends and family. Thank you Rhys for making our experience a lot less stressful then it could have been, keep up the great work.
I had the pleasure of working with Rhys Elmi from Mortgage Choice in Cheltenham for both refinancing a previous property and securing a loan for a new one. Rhys provided exceptional service throughout the entire process.
From our first interaction, Rhys was incredibly responsive, answering all of our questions with clarity and patience. His deep understanding of the mortgage market and his ability to explain complex concepts in an easy-to-understand manner made us feel confident and well-guided every step of the way.
Rhys's dedication to his clients is evident in the personalized attention he provides. He took the time to understand our financial goals and tailored his advice to suit our specific needs. His excellent guidance helped us navigate the intricacies of refinancing and securing a new loan with ease.
I highly recommend Rhys Elmi to anyone in need of a mortgage broker. His professionalism, expertise, and commitment to outstanding service make him a standout in the field. Thank you, Rhys, for your invaluable assistance
Dealing with Rhys was easy and hassle free. Great to have an expert take all the worry and leg work out of finding a lender. Would happily recommend Mortgage Choice Cheltenham to family and friends.
I could not be more grateful for Rhys' support and guidance in obtaining our first home loan. He is extremely supportive, reliable and understanding. Thank you Rhys
Have worked with Craig M for two mortgage applications now and would highly recommend. Prompt response times, always available to discuss things and highly personable. Thank you Craig
Couldn't have asked for a smoother process of getting a home loan refinanced through Rhys Elmi. His dedication, knowledge and passion for his job makes it a stress free process. My partner Sage and I appreciate everything Rhys has done for us and we will be using Mortgage Choice in Cheltenham again.
I have had the priviledge to work with Mortgage Choice in Port Melbourne when my family friend gave me a recommendation. The last 3 housing purchasesselling, David, Chris and Katrina have supported and provided me the needed guidance to organise my mortgage. I highly recommend their service, very helpful, professional and also kind. It was nice to receive a call even after the work was done, just to check everything was going well. Thank you for your service.
The team at Mortgage Choice have worked with me for 3 home purchases till now over the last few years. I would highly recommend them. Specially Stephen, I felt special with the support which I got from him. The team has deep understanding of processes and provides correct advise on how to proceed with property purchase matters. The follow-ups are top notch as well. No stress journey with them. Would highly recommend Mortgage Choice and 5 starts from me.
I couldn't recommend Mortgage Choice Cheltenham more highly to anyone seeking out guidance and advice on a loan. My partner and I were lucky to work with Stephen and Katrina whilst trying to buy our first home and they were both excellent and wonderful throughout the whole process. Stephen was always full of knowledge, wisdom, and great advice. He helped my partner and I navigate an unfamiliar process and always felt like a friend who has our best interests at heart. He was always accessible, worked around our busy schedules, and was always calm and reassuring which made the process much smoother. Katrina was equally always available to answer our questions and worked hard to make the process run seamlessly. Thank you Stephen and Katrina, you've made this an enjoyable experience and we have nothing but words of praise for all the work that you do.
Tony and Tina
Ive been dealing with Mortgage Choice for many years now. I would never look anywhere else for my financial needs and have referred many family and friends to them. The entire team is extremely knowledgeable, always available and truly listen to your every need. Very highly recommended.
Extremely happy with the service provided, endless support and advice to achieve my mortgage approval even in the short timeframe of pressure I put them under.
Thanks again
Going with Mortgage Choice was one of our top decisions when it comes to finding the mortgage for our new home.
The Lending Scenario they offered was incredibly valuable and played a critical role in our financial planning. Weve also had positive experiences with their recommendation, feeling confident that weve made the right choice.
Thank you Chris, Glenn, Katrina the team
Couldnt be happier dealing with the team at Mortgage Choice. Katrina, Glenn Chris were very helpful. No question was too silly and they went the extra mile to ensure the approval and purchase went smoothly. Thank you for making it easy
Couldnt be happier with our dealings with Stephen Forrester from mortgage choice- exceptional service. He and Katrina guided us through every step. Would definitely recommend them.
Craig was great at explaining all of the steps to owning my own home. His advice on the type of property to purchase was very helpful and his support during the settlement stages was appreciated. I would strongly recommend Craig to family and friends.
Rhys Elmi of Mortgage Choice Cheltenham was incredible in finding the best and most suitable home loan for me at the best rate too. As a first home buyer I found the whole process overwhelming initially but Rhys managed to guide me through the entire process from start to finish with confidence and transparency. He was very proactive in providing his services and I would strongly recommend Rhys to anyone looking to buy there home or even refinancing.
Very helpful provided useful extra advice above beyond just refinancing.
Chris Howitt and the team at Mortgage Choice Port Melbourne are so fantastic to deal with and extremely helpful in finding the best available loan and options. I first used them when refinancing to purchase a second home when our borrowing power was quite low but they helped us find a way. We have since refinanced multiple times to improve our property and it has been a very successful partnership. Thank you all.
We have used Mortgage Choice Port Melbourne almost 3 times now to purchase properties and refinance loans. This is an outstanding team who will go above and beyond to secure you a the best deal for a loan, and make the transition of securing properties and refinancing between banks a seamless as possible. Craig and Glenn have literally saved us thousands of dollars on interest repayments by optimizing our loans and lenders. I have gone on to recommend numerous friends and family to their services and all of them have had great experiences.
Big thanks to Rhys for helping us into our first home, and navigating changing timelines and a couple of little challenges throughout
Great service appreciate all the hard work.
Craig has been absolutely wonderful through the whole process of refinancing my home. I was putting this off as I though it would be to scary and too much work to get it done. There was no such thing as a silly question, and Craig made sure I was comfortable with all the steps. He talked me through paperwork when I needed the help, and was made sure I understood every step before proceeding. 1010 fantastic to work with.
My home buying journey took over 24 months and Chris Howitt, Glenn Mayne and Katrina McEwan were there for me the whole time. I struggled to find a property as I was continually outbid at auctions or properties would be sold for well above my price expectations. This meant I had to get pre approvals extended and re-done on multiple occasions. I am grateful to the MC team who stuck with me through this lengthy and time-consuming journey and, in the end, I was successful at an auction. The sole distinguishing factor between me and the other keen bidder was that I had pre approval, and he did not. Without the MC teams help, I wouldve been in that other bidders shoes and wouldve, again, been on the market still looking.
In the lead up to that auction, the MC team answered my many questions, ensured they explored all options to find me the best loan for my circumstances and made the application process straight forward and seamless.
I highly recommend Chris team and will be in touch for my next property purchase
Stephen Forrester is an exceptional broker He guided me through every step of the process, and working with Katrina was also a delightful experience. I highly recommend Stephen and the Mortgage Choice team.
Katrina, Chris and Glenn were a fantastic help to us when looking for our first home. They were friendly, super helpful and provided us with all the information we needed. It took a long time to find the right property but the team at Mortgage Choice were very patient. Our mortgage approval went very smoothly and we felt reassured that Katrina had it all under control so we could sit back and relax
Could not speak more highly of Chris and his team. Very thorough and sound advice and great attention to detail. Would recommend him far and wide.
Chris and Katrina were very helpful and attentive in helping us through the refinancing process. Made a somewhat confusing and complicated job much easier for us.
Craig was great to deal with, very helpful and knowledgeable. He was responsive throughout the process and guided me along the journey. I would certainly recommend him as a broker.
I would highly recommend Mortgage Choice. The process was smooth and David was always available to answer any enquiries. I was given an overview of all my choices to make an informed decision.
Chris and the team were excellent. We refinanced two loans and they made the process smooth and kept everything straightforward. Highly recommend.
Chris is an experienced broker , with his extensive knowledge and experience in the area, he is able to quickly pinpoint your needs for refinance and provide best options and solutions to suits your circumstances. The team, like Katrina, is also very responsive and helpful to help you through the whole process and make it easier transaction. Many thanks to all your hard and great work.
Chris and the team were excellent to deal with. We set up two new loans and they helped with every step of the process, making a very complicated process simple. I am happy to recommend them.
We could not thank Rhys enough He was great to deal with, quick and efficient. He explained everything clearly so we completely knew what was going on. From start to finish we have had a great experience Thankyou again Rhys
Excellent service. Chris and the team were very helpful and able to provide expert advice to find the best option for our re-finance needs.
Chris, Katrina and the team at Mortgage Choice expertly guided us through the refinancing process and patiently answered all our queries along the way. Thank you
The team at Mortgage choice port Melbourne are so committed in getting the best options that suit your needs - very thorough saved us heaps on our loan .. plus the incentive cash back was a great bonus Highly recommend
We have refinanced our loans multiple times through Chris, Glenn and Katrina and have always appreciated first class service. They are quick to answer any questions and have no issues attending to any queries, no matter how small. They make the whole refinancing process very straight forward and are with you every step of the way. I cannot recommend them highly enough.
Could not recommend Chris and Katrina more - they made the whole process simple and easy while getting us a great deal
Glenn Katrina were instrumental in helping me purchase my first home, offering valuable advice at every stage of my buying journey.
Friendly, responsive and insightful, U couldn't ask for a better partner for my purchase.
Thank you Glenn and Katrina
David and Anthony are absolutely incredible at reorganising your finances and mortgage to help get your life in order. I cannot recommend them enough, do not go anywhere else 6 stars if I could... Many thanks from my family
Big thanks to Rhys from Mortgage Choice for his expertise in supporting us to purchasing our first home. As it is a daunting process, Rhys was there every step of the way to ensure we had the best possible experience. He never left a question unanswered and for this we are truly grateful. He was efficient in everything he did, from instant communication to following up anything that was needed. Highly recommend
Dan El
A big thank you to David Ross and Shaun Curtis and of course Anthony Smith for their expertise, advice and care in helping me refinance and set up new mortgages at a very complicated and stressful time. I always felt like I was in the very best of professional hands. I recommend them highly. Thank you so very much.
A big thank you to David Ross and Shaun Curtis for their expertise, advice and care in helping me refinance and set up new mortgages at a very complicated and stressful. I always felt like I was in the very best of professional hands. I recommend them highly. Thank you so very much.
Highly recommend the services of Craig Micallef at this branch. Aside from being a genuinely lovely person, Craig is an expert in his field and always goes the extra mile to get his clients the best deal. He's professional, hard-working and patient and has provided such great support to us as we carefully navigated what these uncertain financial times would mean for our household. Thanks so much Craig
Rhys is absolutely fantastic. He helped us secure a relatively complicated mortgage and always had an abundance of options. His knowledge, service and reliability is outstanding. He knows his stuff and he works with his clients with ease. Theres no question that he cant answer. I couldnt recommend Rhys enough. Hes a trustworthy broker who gets results. Thank you so much Rhys Nikki and Matt
The team at mortgage choice went above and beyond to set up a complex mortgage. Highly recommended the team to anyone looking to borrow. Helpful and very knowledgeable.
Highly recommend Rhys After a lengthy period of searching, pre-approvals running out and rate rises he made the process very smooth and stress free. Countless questions answered and last minute changes were no challenge. Will be using again and recommending
Chris and Katrina were amazing when organizing our first home loan. Katrina was professional and very patient with us when we were asking lots of questions.They found the best home loan that suited our situation and it was a very easy process. We will definitely use your services in the futur.Highly recommended.Thanks again.
I would highly recommend using the team at Mortgage Choice. Chris has helped us with finance advice and settling multiple properties throughout the years.
Chris, Glen and Katrina is a great team who are prompt, professional and care about the customer. I have also recommended them to friends and family.
Will use them again if needed in the future
Chris, Glen and Katrina were exceptional to deal with during our refinancing..Chris is excellent at explaining things clearly and the communication and follow up from the whole team was fantastic. Highly recommend. I look forward to using this team again in the future with no hesitation
OUTSTANDING
The team at Mortgage Choice made this process of buying my first property so easy for me. I would call for random things that I did not understand and they were more than happy to help me out and explain everything so that I would know what is going on. I could not be anymore more grateful for the support they have given me. Thank you so much Chris and your team.
I had an amazing experience working with Rhys from Mortgage Choice on my journey to purchasing my first home. I had been following Rhys Home Loan Helper on Instagram for months before I decided to reach out as it made things look not as scary as I anticipated. Rhys was very supportive and a fast communicator through the whole process and kept me up to date every step of the way. Highly recommend
Cant thank Rhys enough. Our first time buying a house and Rhys was there every step of the way. Professional and reliable at anytime needed. Will always recommend Rhys from Mortgage Choice.
Thank you so much to Rhys for your expertise and help with our re-finance. Being self employed makes it a lot harder to gain a new loan but Rhys helped us every step of the way to borrow extra funds to do much needed renovations.
Excellent communication and never waited long for a response. We appreciate you honest advise.
Thanks again Rhys We look forward to making our house a home thanks to your help.
Corey and Sandi.
Big thanks to Rhys, who helped us to purchase our first home. He was really helpful in resolving queries and giving suggestions. We definitely recommend Rhys and his team to our friends.
Thank you to Shaun David. Their service has been quick and, always so friendly. We now have our new home loan set up and the process was seamless What a great team Thanks again guys
Chris and his team are EXCELLENT. Where do I start on why I rate them so high All I can do is list what comes to mind Experienced, knowledgeable, supportive, understanding, patient, down to earth, thorough, smart.
We have been engaging with Chris for years and when we were finally ready to start looking for our home and finally had preapproval, COVID hit. If it were not for the support on riding multiple re approvals of expired preapprovals during unprecedented times, I am not sure we would have mentally and emotionally come out the other end.
Our hats go off to Chris, David and Katrina for the work that they do. They will always be our mortgage broker we would not go anywhere else.
We've been dealing with Mortgage Choice Cheltenham for 6 yrs now Shaun David are great to deal with. Took all the stress out of refinancing it was never too much trouble to get back to us on questions we had. All the best Simon Liselle.
Shaun and David were so helpful in remortgaging my loan. A home loan is daunting and a big decision - but they made the whole process very easy and clear to understand. Would recommend
Chris, Katrina and Glenn were great in helping me refinance. It was made really easy, fast and Im very happy with the outcome. Would not hesitate in recommending them for your needs. Overall they are really nice people to deal with. L Beattie. Im using my daughters Google account thats why the review is under Kiarah Beattie.
Chris, Glen and Katrina made refinancing our home loan a breeze. We will definitely use Mortgage Choice again in the future
Rhys and Josh were a fantastic support through the entire process of buying my first home. They made a complex process easy to understand and the communication and constant support was so helpful. I would recommend Rhys and Josh to anyone looking for reliable, trustworthy and effective help with a mortgage
This company totally professional.. Glen, Chris Katrina were awesome...would happily recommend this team and will definitely be using them again...
I approached Rhys from Mortgage Choice as a first home buyer with no idea of where to begin in the home buying process. Rhys and the team seamlessly supported me with setting up my mortgage and put me in contact with the right people for the home buying process.
The experience was stress free and communication was great. I highly recommend working with Mortgage Choice and will personally continue to work with them in the future.
Thanks to the team of Shaun, David, Rhys and Josh for helping us through the process of our construction loan. From their expertise in accessing the right loan, through to managing the staged payment process to the builder they were always on top of things and ensuring that we were kept up to speed with what was happening and they communicated with the bank regularly to ensure there were no issues on the banks end. A positive and professional experience from start to finish.
We worked with Stephen and Josh who provided a high level of service, guidance and re-assurance. Their expertise and attention to detail made for a seamless loan-application, approval and settlement process. I would highly recommend this team.
Chris, Glen and Katrina made the process of applying for a home loan so straightforward and easy for me. They were very professional, but also excellent at breaking down in simple terms the complexity of getting a home loan.
Thank you Chris, for shopping around for the best deal for me and making sure I wasn't going beyond my means. This is especially reassuring during these uncertain times
One word - smooth as okay that was two words.
It was definitely the smoothest process and the most pleasant experience dealing with Stephen, Rhys and Joshua.
Stephen was always available for a chat and answered my incessant queries. He found us a really good loan deal and Rhys helped us with the paperwork. Finally Joshua made sure all our progress payment and what not went without any hiccups. Lovely people, couldn't recommend enough
Thank you Stephen, Rhys and Joshua
Fantastic service from Joshua Ellis and Stephen Forrester who kept us informed every step of the way from application to settlement.
We have used Chris team for over 10 years and refinanced three times through them. They always have our best interests at heart, work hard to find the best deal, and we wouldn't hesitate to recommend and have done so in the past with family now going through them for mortgage refinance.The process is made very simple for us and living regionally, the ability to do this online is fantastic. Looking forward to continuing the partnership
What a great experience Chris and the team work exactly as that, a team Great communications, everything explained really well. There is no way I would have got this complex loan over the line without their help. Thanks to everyone at Mortgage Choice Port Melb.
Glenn and Katrina were amazing. The experience was extremely straightforward despite an equity redraw and mortgages across two banks because they found us the best rates for each mortgage, which just happened to be two banks - didn't add any complexity, they handled it all. Exceptional service.
Chris and his team were super efficient when organizing my home loan. They were quick and professional and secured my loan quickly. It was a very stress free experience. Would highly recommend
Chris and the team were great, they were sharp, understood our needs and provided clear guidance at every point. A very professional service.
Second time coming back to see David for my mortgage needs and yet again he has gone above and beyond. Super friendly, responsive and proactive. Everytime the realestate agent or conveyancer asked me about anything, David was already 2 steps ahead of them. The service I've recieved from both David and Josh has been exceptional, they've made my refinance and new homeloan application stress-free and easy
Craig Micallef was an excellent broker for me in my purchase. Always available, knows what he is talking about, and a pleasure to deal with. I would happily recommend Craig to anyone that is looking to engage with a broker for a property purchase
Huge thanks to Rhys, who just helped me purchase my first home He made what seemed a daunting experience very stress free and simple. Rhys had fantastic communication and transparency throughout the whole process. Will definitely be recommending Rhys to family and friends
As always, fantastic experience dealing with Stephen and Joshua at Mortgage Choice Cheltenham. This is our forth loan with them and couldn't recommend more highly Great advice, personalized service and they are truly helping us to make our dreams come true. Thank you so much and looking forward to our next loan. 1010
My wife and I recently organised a new mortgage and bridging finance recently through Mortgage Choice Cheltenham as we upgraded into a larger property and sold 2 others.
Assisted initially by Shaun and later David and Josh, the quality of both the advice they gave and the service they offered was second to none making a potentially stressful situation far easier than it probably should have been.
We were both relative novices at this but all the options were presented to us in a very easy to understand way that allowed us to pick the best options for our situation. All 3 of the guys always answered their phones or called back very quickly and never tired of answering our repetitive questions
On settlement day there was a delay of my making and a potentially disasterous situation was avoided by Josh going above and beyond to help.
Great experience working with this team and can highly reccommend.
Working with Rhys from mortgage choice to buy my first home was definitely the right decision. He was informative and willing to help me understand the process and the right path to take. I look forward to working with them in the future.
What an outstanding experience, as a first home buyer I was walking in the dark until Stephen Forrester was recommended. After the first phone call I had more clarity than the 6 months of googling prior, and I had a direction. Stephen was easy going, extremely available and provided excellent advice.
If there were more stars to give, he'd get them.
With the diligent support of Joshua Ellis, this team are brilliant, well priced and in my experience, have delivered above and beyond.
Written whilst sitting in the dream property
Thank you Stephen.
I spoke to Glen today, he Gave impartial, very honest advice. I strongly recommend him and Chris. I will be recommending him to my family members.
Had some curveballs to overcome in order to obtain finance for my home loan and a very short settlement time. The team provided great advice, finance, communication and solutions.
We had an excellent experience with Rhys from Mortgage Choice Cheltenham. He found an exceptionally low rate for 5 years fixed, maintained excellent communication throughout and was proactive in mitigating risk. Our property has settled and we are very happy with his service.
Rhys from Mortgage Choice Cheltenham went over and above to make the entire process as easy as possible. Very professional and would highly recommend. Thanks so much for helping us buy our first home
Craig Micallef has been astounding to work with. My partner and I have had a unique situation whereby looking for a loan as a sole trader and first home buyer wasn't straight forward - but Craig saw us through smoothly and found us a credible lender. Craig touched base with us throughout the process and ensured we were well looked after. Take heed of the saying no stupid questions with Craig, and you'll find a great broker.
Thank you Craig
I just wanted to say a huge Thank you to Craig for his support and getting me a home loan approved very quickly on an apartment in Prahran. It was simple, easy and the communication was great. I spoke directly to the two banks prior and was shut down saying high risk area straight away and that they would look into the property and would get back to me. I never received a call back from those banks so Mortgage Choice got my business. I would highly recommend Craig to anyone looking for a home loan.
We haven't refinanced our mortgage for many years and this was so easy Thanks Rhys for finding us such a great deal and making it stress free. I would highly recommend
Rhys recently helped my partner and I with financing and securing our first home, and honestly, we dont know where to begin. Rhys has managed our stress, silly questions and queries, every step of the way. From us first picking up the phone and calling back in May, right through to settlement and beyond, Rhys has delivered sound, easy to understand advice, and reassurance with a calmness that allowed my partner and I to navigate the property market and financing world with ease. Having someone in your corner that you can trust and rely on during a major life moment cant be appreciated enough, and Rhys has done exactly that. Thank you very much to Rhys, and the team at Mortgage Choice.
Couldn't recommend Rhys Elmi from Mortgage Choice Cheltenham enough He was so helpful and responsive, no matter the time, and made the process easy and stress free for us. Being first home buyers it was quite daunting and confusing for us, but Rhys broke it down and answered any questions we had. We will be recommending him to all our friends.
Excellent to work with, would highly recommend to all.
Craig was prompt and professional. Would highly recommend.
I just bought my first home through Glenn and Chris and it was such a positive experience, I can't recommend them enough Glenn was very responsive, friendly and professional, keeping me updated at all stages of the process without overwhelming me with too much detail. He also got me a very competitive rate- despite getting preapproval in January, by the time I bought in March they had found me an even better deal. All the paperwork was explained to me clearly and they did all the leg work which made it a very seamless and stress free process. Very happy with their service
Chris and the team have arranged multiple loans for us over the past few years - most recently a very complicated bridging loan for construction and we've been very happy with everything they've helped us with.
Highly recommend Mortgage Choice Port Melbourne for their advice and execution of any loans
We have gone through Shaun and the team multiple times to secure new property loans or refinance. Every time Shaun has gone above and beyond, particularly when securing finance through banks was becoming more difficult. Shaun has a great understanding of the real estate market as well as the loan market, and has always been able to provide us with helpful advice, and has been patient and persistent in getting us the best deal. We have saved a small fortune as a result. I can't speak highly enough of the team's professionalism and support, I have recommended Shaun to family friends and all have been extremely pleased with the the money he has saved for them and how easy the process was. We will be using Shaun the team at Mortgage Choice Cheltenham again in future.
Highly recommend Rhys Elmi from the team at Mortgage Choice Cheltenham. We have dealt with Rhys twice in the last six months, his professionalism is outstanding he made the process of refinancing fast, efficient and easy for us. All our questions were addressed and answered quickly and communication was excellent. We have used this company for all our house purchasesrefinancing spanning over 16 years and the service has been exceptional each time. We won't hesitate to contact Rhys in the future for any changes we require.
Rhys Elmi and the team at Mortgage Choice Cheltenham were fantastic to work with. We had an out of the ordinary buying scenario and Rhys took all of the pressure out of this complex situation for us. Rhys was professional, personal and communicative throughout the entire process and was a real advocate for us as the buyer and secured a us great mortgage plan to suit our unique needs. We will definitely be return customers if we are back in the market Highly recommend
Anthonys goes above and beyond for his clients. His experience in the industry assured me to be able to get a loan transfer approved.
Thanks again Smithy
This is the second time we've used Shaun and once again he was excellent throughout - professional, helpful, proactive, patient and answered all of our questions Certainly recommended
Highly recommend Stephen and Rhys
I would highly recommend the team at Mortgage Choice Cheltenham. The communication was professional, fast and the entire process was made easy This company was recommended to me by a close friend, and I would certainly pass on the same recommendation Great Service
Have had the pleasure of working with David Ross and Emma Avdulla twice now ,and could not be happier with their service . They have been absolutely brilliant to deal with .
Rhys Elmi is an absolute godsend We had such a great experience purchasing our first home through Rhys and we will be coming back for all our finance in the future. He puts in so much time and effort behind the scenes and makes something as daunting and complicated as purchasing your first home straightforward, approachable, and accessible. Communication was impeccable with Rhys making the whole process something we could enjoy
Thanks to Dave and the team at MC Cheltenham who have been exceptional guiding us through the construction mortgage process of our future home. I will definitely recommend them.
Rhys Elmi honestly made such a daunting and scary process of buying a house so easy and straightforward. Always available to answer my silly questions and explain them in a way I can understand. Rhys worked so hard behind the scenes to secure us the best home loan and I highly recommend him for all your financial needs.
Shaun at Mortgage Choice was very responsive to my request and arranged pre-approval for my loan efficiently. It was great that he also checked in on how I was progressing and offered further assistance.
Greatly appreciated.
Chris and his team were fantastic, they helped us out with our loan options, meticulous with their work, and I would recommend them to anyone.
Highly recommend Craig, always ready to help in any situation and so quick to respond or answer the phone.
Could not have asked for a better broker. Thank you in every way Craig. So patient and understanding of someone who knows nothing about buying a home. Complete confidence from the very first meeting. Recommend to everyone and will keep in contact for all future needs.
Very Professional Service from Jeff Morel. Explained in easy to understand language. Great advice and we look forward to continued advice and help from Jeff.
Dealing with Shaun Curtis at Mortgage Choice in Cheltenham for assistance in our financial matters has always been an absolute pleasurable experience. Shaun, and the team, have been very professional and knowledgeable, and always willing to answer any of my questions. Well done Shaun, I wouldn't go anywhere else
Have used Anthony Smith for the last 7-8 years for our property loans. Fantastic service, well organised and always a professional service.
Recently used them again for the purchase of our new home once again Anthony, Dave and Emma communicated efficiently and helped through the process with any questions we had.
Would highly recommend their services. You wont be disappointed. Thanks again Mortgage Choice Cheltenham Team
Hi Jeff,
I just wanted to say thanks so much for all your help over the past 12 months. I am truly grateful for all your time, effort and energy you have put into helping me out with everything I appreciate that you tried to make the whole process on your end as easy as possible to deal with for me given my circumstances. You should be proud of your professionalism whilst being easy and down to earth to talk to.
Thanks
Marisa
Stephen and the team got us into our first home The whole process was a pleasure and we couldnt have done it without his expert knowledge. I reccomend all my friends to Stephen and will continue to do so in the future.
Shaun Curtis is an excellent mortgage broker. I have used him on 3 separate occasions over the last 15 years, and have been successful with all my applications. Shaun is diligent with working through the fine details, and problem solving. He is patient with explaining banking logistics is laymen's terms which I need. I highly recommend Shaun Curtis for financial advice and getting you the best deal possible.
I have used Shaun Curtis and the team from Mortgage Choice Cheltenham for over a decade for all my finance requirements. Without question they are the best in the industry and i can't recommend them highly enough.
Craig, you are a star I'd have no hesitation in referring Craig if you need a home loan or wanted to refinance your existing one which I did... The guy clearly loves what he does, his experience is what got me over the line for my home loan and I couldn't me more pleased. He is a top bloke, give him a call if you're looking for someone that has your best interest pun at heart
Chris and the team were absolutely brilliant when I needed finance. Chris took care of everything and made the experience a very easy, efficient and in the end, a satisfying one.
From document collection, speaking to the banks about pre-approvals and right through to final approval and settlement, Chris and the team provided an extremely professional and friendly service that takes the hard work of dealing with financial institutions out of your hands.
I will be highly recommending Chris and his team, and I'll definitely be using them again in my next property purchase.
Brilliant broker, really understood our situation and tailored the solution and service accordingly Highly recommend
I contacted Chris when I was looking to finance an investment property an apartment in Port Melbourne and it was a great decision.
Chris took care of all of the finance side of the transaction, so I really didn't need to worry about it and all of my focus was then able to be directed toward finding a suitable property to purchase.
Highly recommend Chris and the team at Mortgage Choice in Port Melbourne - I'll be using them again.
Hi Shaun,
Christine and I would also like to thank you for all your help and services.
I would have no hesitation in recommending yourself and Mortgage Choice to anyone!
An experience that some say can be very daunting and exhausting has been an absolute breeze!
Any issues please give me a call.
Thanks again.
Thanks Craig you really helped us a lot..would really recommend him as one of the valuable employee of Mortgage Choice.
Hi Jordan,
Thanks for the update last week, we would like to thank all the team at Cheltenham mortgage choice for their outstanding service and professional approach, nothing has been too much trouble all questions answered just an overall outstanding service and we would not hesitate to recommend you guys or use you again in the future.
Once again a big thanks.
Hey Chris,
Just wanted to let you know that, once again, I have been blown away by the awesome service provided by you and your team. I have been through your brokerage three times in the last two years to refinance my mortgage and each time your pleasant disposition, your promptness in getting things done (even coming to my workplace on numerous occasions to get documents signed) and the patience that you have shown when I was lost in a sea of numbers, could not possibly be surpassed.
I would not hesitate in recommending you to any of my friends or colleagues, and look forward to dealing with you in the future.
You guys ROCK!!!!
Thank you thank you thank you for your amazing service.
Hi Jeff,
I just wanted to say thanks so much for all your help over the past 12+ months.
I am truly grateful for all your time, effort and energy you have put into helping me out with everything!
I appreciate that you tried to make the whole process on your end as easy as possible to deal with for me given my circumstances.
You should be proud of your professionalism whilst being easy and down to earth to talk to.
Thanks.
Hi Charlotte and Chris,
Thank you for your email. I wanted to send our thanks for the wonderful service you provided Ross and I.
Our journey to buying this property was a long roller-coaster ride.
Before Chris came on board we went through 3 brokers and 4 banks all swore black and blue, from day one, our loan was a sure thing and right at the last min all pulled out. Our previous brokers were promised to be the best... Three months into the process after lots of ups and downs Lorraine put us onto Chris, she said 'if Chris can't do it no one can'.
He was nothing short of amazing, knowledgable and professional in dealing with and incredibly hard situation with unforeseen obstacles at every turn. He was upfront, clear and empathic and worked tirelessly. He was professional throughout and managed our anxieties with ease, which would not have been easy.
Charlotte was equally amazing her skill and professional manner was much appreciated. A kind of ability rarely seen.
She is efficient, professional, caring and has impeccable interpersonal skills. they got the job done efficiently while managing high stress situations and managing our anxieties not an easy job.
Both Chris and Charlotte put a lot of time, effort and energy into getting us our dream home and we are very thankful. When we told them we had the keys we rang them and they sounded almost as excited as we were.
We love the place!
We will be referring you to Friends and family in future...
Thanks for the wine also :)
Thank you Craig for helping us with not only our homeloan but with the whole process of purchasing our first house!
It made life a lot easier for us especially when the banks made a mistake on the loan and it was sorted out without hassle.
Shaun Curtis from Mortgage Choice was FANTASTIC!!
I loved that he took care of everything for us, he answered all my questions (and trust me there were plenty!), and everything was done with such a friendly manner! Your service is second to none, i will have no hesitation in recommending you to my family and friends!!
Stephen Forrester is excellent.
Friendly, accessible, always prepared to go the extra mile. Could not speak more highly of him and probably could not have gone through the process of two recent loans without his support.
Hi Stephen,
All seems to be ok I think. Have spoken to Homeside to clarify a few things & I think I have my head around it all now.
I have settled nicely into my new home & it already feels like I have been there forever!
Thanks for all your help Stephen, this has been a painless process considering the time restraints we had! & I will be in touch when I am ready to purchase my first (of hopefully many!) investment property/s & will certainly recommend you to anyone I know who may be looking for a mortgage broker.
Dear Chris,
Thanks so much to you and your team for our lovely bottle of wine, what a great idea, very thoughtful.
Thank you for being so thorough and patient with us and our many questions throughout the whole homeloan process. We have moved in to our new place and although we are still living amongst many boxes yet to be unpacked, we are very very happy.
Thanks again
Dear Lavina,
Thank you for all your assistance with my home loan application process. I really appreciated your calmness and help with all my questions and queries.
I said to Chris earlier today how great you have been and how it was nice to actually meet the capable person on the other end of the phone/email when I delivered some documents to the office.
I am very happy to recommend the services of Mortgage Choice Cheltenham.
Many thanks, again.
Gayle and her team at Mortgage Choice in Port Melbourne were exceptional in the service they offered. From the very beginning, right through the whole process, they were very professional, friendly, diligent and hard working. Gayle put in a huge number of hours and emails on our behalf. She secured a great loan for us and looked after all the paperwork allowing us to just sit back and wait for settlement! She has a beautiful nature and dealing with her was an absolute pleasure. We could not have been happier and more grateful for her efforts and would highly recommend Gayle and the services she offers.
Thank you Gayle and team for your fantastic support throughout the entire refinancing process of the loan for equity use.Not only did you help me change lenders, you also delivered a package deal with my new investment loan with a better interest rate. Gayle is very welcoming and her friendly staff take the time to explain everything they do. This is my second time in 10 years dealing with Gayle. I wouldn't go anywhere else for a home loan!
The level of service from Chris & Jordan was of a very high standard.
You and the team have been superb in regards to the set-up of the new loan, Outstanding service and pretty much seamless from my end – can’t ask for much more then that
I'm only to happy to recommend them to friends and family (which I already do)
John
I couldn't be happier with the service I received from Chris Howitt and Jordan McClure. Chris, in particular, was exceptional to work with due to his knowledge of the industry, availability, professionalism and willingness to find a solution when it was seemingly impossible at one stage. There is no better team and hopefully I will be using Mortgage Choice many times over. Thanks team.
Our experience with Mortgage Choice has been outstanding. Chris and Jordan spoke to us in terms we could understand, took the time to explain things to us clearly (even when we asked the same questions more than once!) and constantly kept us in the loop the entire time we were dealing with them. They not only know their line of work but they also know how to engage with people. They are true professionals with great communication skills and were happy to help us in any way that they could. Our property settled today and we received a phone call and email to congratulate us. They also told us that they are here for the life of the loan - it's very comforting to hear that. We are looking to purchase in the future and we look forward to working with them again. - Kerry and Mike.
Your service was exceptional. Friendly, professional and very thorough. Your hard work and dedication to achieve the best possible outcome for us was amazing. Thank you Gayle.
As first home buyers we couldn't have done it without the help and guidance of Gayle from Port Melbourne, Mortgage Choice. We would highly recommend her services and will definitely be back again! Her efficiency, honesty and proactivity was highly regarded during our process. Couldn't have asked for better service!
I could not have bought my first home without the support, knowledge and dedication of Gayle Roberts. Accuracy, timeliness and dependability encapsulates Gayle's exemplary service. I recommend Gayle to all that I know and will use her services for all future home purchases.
Everything was fantastic from start to finish. You are super professional, hard working and knowledgeable. You got us a brilliant deal.
We are extremely excited about our first home and will highly recommend Gayle’s business to anyone who needs an extremely competent and hardworking team to be their broker and secure their finance. We were recently married. We found a house and fell in love with it. We went to a Bank and were surprised the loan didn’t sail through, so after a shock we contacted Gayle & her Team at Mortgage Choice Port Melbourne. What a dedicated and hard-working team they are – they jumped onto our urgent loan and requested reams of paperwork. Unfortunately we had already booked our Xmas holidays so were overseas adding to add a layer of anxiety. Some of Gayle’s emails were late at night so I knew they were diligently working on getting our loan through. Gayle even contacted us from out at sea on a Cruise in the South pacific over Christmas – even working on her holiday for us. They were just as excited as us when we received the formal approval; met us at the branch to sign the loan paperwork, and then the day arrived for settlement and moving in. Gayle - hope you enjoy every sip of the Veuve as you’ve both earned every bubble. Gayle Roberts and her Team are truly amazing!
We have been extremely happy with the service you provided and the quick approval of our loan. After meeting other mortgage brokers that we didn't especially feel comfortable with, we were so glad that we met Gayle! You have provided us with some very valuable advice and we felt we could trust you from the outset. Communication has been prompt and brilliant from the very beginning through to settlement. We would definitely come back to Mortgage Choice (Gayle & Trudy) for any future loan needs.
Thank you very much again for your assistance! We will definitely recommend your services to our friends and family.
The service and help was absolutely fantastic. I absolutely have no complaints, they were always keen to help and find a solution in my situation.
Please allow me to indulge myself and thank you enormously for your old style (i.e. personal service) handling of this slightly unusual mortgage case you successfully navigated through.
Being almost 60 years old and having lived in the Hospitatlity Industry as a chef for virtually all my career, where the one thing separating a leader from the competition is service and sounding perhaps like an old fart, the level of service everywhere has plummeted to the point where I don't think people care about each other any more and if the computer says no, it means no - meaning appreciation of each individuals' personal circumstances has been forgotten in so many interactions we have nowdays.
Glenn you stand out from the crowd and I take my hat off to you for excelling in providing SERVICE - the one thing we all want, but rarely get these days.
THANK YOU, THANK YOU, THANK YOU.
Kind regards,
Anthony
I would highly recommend using Gayle and her team to anyone looking for advice on gaining finance for purchasing property. Her service was always personalised as she ensured that we got the loan that best fit our specific needs. Gayle & Trudy were always quick to answer any question that we had, and kept us well informed throughout the entire loan application process.
We couldn't be happier in our new home, and we are very thankful for Gayle & Trudy's help.
Gayle we all run busy lives these days. I'm a married father of three young kids with little time to scratch myself let alone wade through all the offers and fineprint on the myriad of offers of finance. I rang you after a slow response from one of your competitors. You were prompt, professional and communicated clearly. You came to my office at a time that suited me, you were straight to the point and gave some clear options after hearing what my needs were. You kept me informed as to the progress of my loan application unprompted. When the interest rates were lowered on the day of settlement, you managed to secure me the new updated and lower rate! I would heartily endorse your services and use you again without reservation. You are very good at what you do. Thankyou!
Gayle was amazing and reassuring through the whole complex process with the court order financial settlement documents that were required. Gayle was recommended to me through a friend and I'm so glad I went to Gayle. I knew that everything was under control with Gayle on board and it was one less stressful item I had to manage at that time. I would definitely ask Gayle for assistance again should I need assistance with the home loan.
Gayle, Julia and everyone at Mortgage Choice Port Melbourne were wonderful. Wonderful in every deal, in every service, in every minute of time gladly given to us (regardless of whether at an appointed time, or at any time when we called, emailed or popped in out of the blue). They were supportive, informative and shared our whole journey with patience and genuine interest. I am so fussy with service industries having worked in so many of them over the years. I cannot fault Gayle's team even one little bit. Thank you so much to all of you! I will not hesitate, at all, to recommend you to anyone who even hints or implies an interest in getting finance sorted. You are legends!
Gayle & Trudy at Mortgage Choice in Port Melbourne assisted me late last year in refinancing my mortgage from ANZ to ING. I could not be more satisfied with the service I was provided. The team was extremely professional in their approach ensuring that I understood each step of the process and that I was aware of all options available to me. The entire process was completed within a short timeframe with no issues encountered along the way. I would highly recommend Gayle & Trudy if you are in need of a mortgage brokerage service.
Thanks to Gayle & Trudy for being so helpful and always responsive to any queries or concerns that we had. Gayle has gone above and beyond to assist me and my family in getting the right finance for our needs and has at every stage been there to make sure the process runs smoothly. Will definitely be recommending others to Gayle and Mortgage Choice. Thanks again!
Gayle was extremely informed to identify our options quickly and she recommended a suitable solution from the outset of our discussions. We were working with a short settlement period and despite Gayle's other commitments out of town, she ensured the loan progressed in a timely manner and all deadlines were met. Gayle is a very vivacious and outgoing character which also made our dealings easy and open. Thank you to Gayle and her fabulous team at Mortgage Choice.
Craig Micallef was very thorough, clear and patient whilst walking us through the mortgage process. Also easy to contact and followed up issues promptly. Highly recommended.
Our experience with Mortgage Choice has been fantastic. Stephen Forrester held our hands through the entire process and made a complicated and daunting process seem easy.
After securing a loan with one lender, he went over and above to negotiate a lower rate with our preferred lender.
I would highly recommend Stephen and the team at Mortgage Choice to anyone entering the real estate market.
Thanks Chris for your assistance in securing our recent loan. Your knowledge and advice was invaluable and we were very impressed by the rate you were able to get from the NAB which was better than the NAB mobile banker could do Thanks again
We recently purchased a holiday investment property through the services of Mortgage Choice Cheltenham. Shaun Curtis, Charlotte and the rest of the team were excellent with handling all the paperwork and proceedings whilst taking all the fuss out of the financial aspects dealing with the banks.
We highly recommend Mortgage Choice to anyone looking to purchase their next property.
Michael and Kim
The team at Mortgage Choice Cheltenham were fantastic the help all the way through the process was smooth and efficient, Lavina explained everything to me clearly I would recommend Chris Howitt and his team to anyone.
Lynette Andrew Jones
Craig provided lots of support, knowledge and experience when I was buying a house and looking for the best finance option. What was potentially an extremely stressful experience became easy and straight forward thanks to Craig and his team.
I was extremely impressed with the quality and fast service that I received when purchasing my first home.
I was also impressed with how Liveena not sure how to spell her name helped me through the signing and preparation of my documents.
If I ever decide to move house I will go through Mortgage Choice Cheltenham again to get the finance.
Chris Howitt at Mortgage Choice Cheltenham made my buying experience very easy, they did everything for me. It almost settled late but Chris made some calls and got it to settle on time, great job. It certainly was a wonderful experience having a professional person do all the running around for me and making my life easier, and Chris was always available and willing at any time to answer any queries quickly and efficiently. I have given his name to friends of mine and they have all been very satisfied whether they have gone ahead with the loan or not.
Peter Bailey
Ive been working with Chris from Morgagate Choice Cheltenham since we purchased our first home approx. 4 years ago. Chris and the team took us through the process step by step, explaining everything in plain English so that we understood what we were signing.
Since then they have assisted us with looking into re-financing our home loan and gaining a car loan.
They are simply fantastic to work with.
Ive been using Mitch for approx 5 years now and have found him to be the most educated, strategic broker I've delt with. I have recommended him to friends and family and will contiune to do so, as he is outstanding at what he does. He goes out of his way for his clients and I honestly cant speak highly enough of his work.
Mortgage Choice Cheltenham provided us with a first class service which went over and beyond what we expected from them. They saved us thousands of dollars when the bank tried to sneak a charge in to our contract without us noticing, and held our hand through a house purchase in VIC and in NSW.
Smoother experience as they have all your information.
Better understanding of your financials to provide tailored advice. 
Faster response compared to being matched with a new broker.
