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Shawn French

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Average client rating
4.7/5 From 182 Reviews

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Shawn has been fantastic to deal with. His experience and professionalism is evident in all our dealings with him over the past 15 years. We would and do recommend Shawn to all our Friends and Family.

Mark
05 December 2022  

 

Shawn was a pleasure to deal with. He was professional, knowledgeable, responsive and took away the hassle of liaising with the bank. He guided us throughout our transaction, and worked seamlessly with our conveyancer and bank. I would work with Shawn again, and would be happy to refer him to others.

Daniel
17 September 2022  

 

We have been with Shaun for close to 18 years during which time he has helped with at least half a dozen mortgages and many more refinancing efforts - and he is always incredibly helpful and diligent.
We would recommend him highly.

Brett
14 August 2022  

 

Matthew
13 July 2022  

 

David was always contactable and followed up on things immediately. It was a pleasure having David as my mortgage broker.

Dolina
04 July 2022  

 

Emma
18 April 2022  

 

Could not be happier with the advise, support, transparency and professionalism from Shawn throughout the entire process. Have recommended to many friends and family. Will definitely be engaging with Shawn for all our future projects. Thanks Shawn! Can not fault the service and work ethic.

Brendan
22 March 2022  

 

Shaun was amazing. Great work ethic and very friendly.

Aaron
19 February 2022  

 

Shawn and Smartline made our loan application hassle free and secured us a great rate!

Nigel
23 January 2022  

 

Caroline
18 October 2021  

 

Daniel
19 August 2021  

 

Krishna
08 August 2021  

 

Benjamin
13 July 2021  

 

Murugesu
27 May 2021  

 

Shawn French always provides an outstanding service for me, regularly goes above and beyond and makes the whole process far easier. I trust him completely to offer the best financial advice.

Robert
05 May 2021  

 

Joshua
28 April 2021  

 

Shawn went above and beyond to secure a personalised loan that met all of our needs now and into the future. He made the entire process clear and easy for us

Raelene
02 February 2021  

 

This is my second home loan through David. He has always been available, explained everything and was super calm and considerate through the settlement period keeping us informed regularly. David was recommended by a friend and I would do the same.

Rachael
16 December 2020  

 

Would not hesitate in recommending Shawn French to anyone who may be looking for a housing loan or financial services. Absolutely very appreciative of his very friendly, helpful, patient and professional service he had provided us.

Victor
28 April 2020  

 

Could not thank our advisor enough

Olivia
10 April 2020  

 

Shawn was great to deal with and always available to answer any questions I had. We were very happy with his service.

Jacqueline
23 February 2020  

 

John
20 January 2020  

 

Kim
24 July 2019  

 

I have been dealing with Shawn for many years. We cannot speak highly enough about his experience and professionalism. We have also recommended Shawn to a number of our friends and family who have also had a great experience.

Mark
18 July 2019  

 

Gene
25 June 2019  

 

Adrian
25 May 2019  

 

We had a little problem with the settlement and David was there
With me to help sort it out.He was always available nothing was
Too much trouble.

Kerry
06 May 2019  

 

We had a smooth transition from ing to anz over many months. We weren’t in a hurry and Shawn fitted in with our timeframes. We did have one loan moved from ing to anz which wasn’t meant to have been moved and now have $200k+ in a higher interest facility at anz.

Jacqueline
20 March 2019  

 

Bruno
11 February 2019  

 

David was always there if I needed help, contact me via email or phone. David explained everything for me and clarified every question I had during the process.

Mathew
30 December 2018  

 

David kept constant communication with us and made what we believe was every effort to get us the right deal.

Tobin
11 December 2018  

 

He was very understanding of our needs and our position and advised us with strong and explained options. Shawn brought a lot of confidence to both my Wife and I with he's knowledge and expertise.. Many Thanks

Antonio
14 November 2018  

 

Amy
08 November 2018  

 

Shawn was fantastic to deal with. We had more of a complicated situation and he went above and beyond to work out the best loan for us.

Joanne
25 October 2018  

 

Appreciated Davids support.

Michael
25 October 2018  

 

Shawn is fantastic and helps Shaun and I out when needed and always looking out for our best interest. He makes things easy to understand. Highly recommendable.

Renee
15 August 2018  

 

I liked the way David was always available, kind and willing to explain anything.

Helen
14 July 2018  

 

Fantastic experience
Took the worry out of applying for loan
Stress Free service
Thanks

Trent
25 June 2018  

 

Leslie
16 June 2018  

 

Andrea
08 June 2018  

 

Jennifer
01 June 2018  

 

Rose
14 November 2017  

 

Our consultant has helped us go from starting out buying our very first home 10 years ago to now assisting us with our 4th purchase. We have and will continue to recommend this service to family and friends!

Belinda
13 November 2017  

 

Louise
31 August 2017  

 

Kevin
30 August 2017  

 

Shawn was an absolute pleasure to work with and I would highly recommend him to anyone I come across in the future needing sound, quick mortgage advice

Djohan
10 May 2017  

 

Shoukry
10 May 2017  

 

Shawn helped us break into the property market which gave us that step ahead much earlier than our other friends.

Belinda
14 February 2017  

 

Caroline
07 February 2017  

 

Without Shawn's help my wife and I would not have our house it's as simple as that,we owe him more than we could ever hope to repay.

Michael
12 January 2017  

 

Jessica
16 September 2016  

 

We have been seeing Shawn for years and have referred family and friends to him - he is friendly, knowledgeable and extremely helpful. I couldn't recommend him more highly!

Joseph
03 August 2016  

 

Shawn has always been on hand whenever we need any assistance. He genuinely takes an interest in what we are trying to achieve in life & offers us financial advice where applicable. Very professional yet friendly at the same time. Always look forward to our annual reviews.

Leanne
19 July 2016  

 

the service was great, we were kept up to date all they way along. very happy with the whole process.

Stephen
08 July 2016  

 

Andrew
24 June 2016  

 

Shawn was a fantastic support to myself and my partner throughout the process of saving for a deposit, buying a house and being able to plan for the future. He was always contactable and provided advice when we needed it. Due to this, we have referred a couple of friends to Shawn to also assist them

Charlie
15 June 2016  

 

It was a pleasure to deal with David, who again was most helpful and efficient and got things organised more quickly than I initially thought would be possible! I would not hesitate to recommend him to anyone looking for an advisor.

Elisabeth
14 April 2016  

 

Kim
15 February 2016  

 

Excellent service.
We have recommended to all of our friends and family


22 January 2016  

 

I have known Shawn for many years and have referred family and friends to him. He always ensures that the loan he recommends is exactly what is needed. Shawn keeps you informed throughout the entire loan application and settlement process, and is friendly and helpful at all times. The service he provides is second to none.

Belinda
11 January 2016  

 

Tory
14 December 2015  

 

We both appreciate all the work our broker did and did make the process at times easier.
We felt at times our broker needed phone calls from ourselves to get updates and ask particular questions regarding our loan.
Otherwise using Smartline Loans was worthwhile.
Thank you!

Adam
09 October 2015  

 

My advisor was easily contactable and friendly. Went out of his way to see me at work and assisted with completion of forms. I found him very helpful

Katherine
07 October 2015  

 

Shaun French is fantastic at what he does he talks through everything so we understand what is what. He is a lovely person and i would recommend him and his services to my friends and family. Thank you Rebecca Mapperson.

Rebecca
04 September 2015  

 

Have already recommended this service to friends and family many times!

Belinda
27 August 2015  

 

Have recommended this service to family and friends as it takes the stress out of trying to find the right product for our needs!

Belinda
27 August 2015  

 

Shawn was very helpful and guide us throughout the loan process with options and recommendations

Anthony
15 August 2015  

 

Our loans got refinanced and for some reason our loans are now in limbo, until settlement, which looks to be september. The problem is we have all our money in the loans and we were not told when the loans were being re-financed. So we have very little money until payday about 3 weeks later

Christopher
15 August 2015  

 

Thankyou very much for your friendly expertise & informative updates

Maria
03 August 2015  

 

Michelle
26 June 2015  

 

Katharine
21 June 2015  

 

Shawn has been a fantastic broker. I have already recommended Shawn French to several of my friends. I got my first home loan with Shawn over 13 years ago and just recently Shawn fixed up all my super needs, he is brilliant and we are very happy.

Sandra
05 June 2015  

 

Sandro
02 March 2015  

 

Shawn has organized a number of loans for myself personally and for my business over the past 8 years. Shawn is a very helpful and well organized adviser and i have recommended him to my friends and family and will continue to do so.

Domenic
17 November 2014  

 

Colin
26 July 2014  

 

David was amazing. Nothing was too much trouble and he fitted everything in to suit my time frames. It was such a stressful time with my 91 year old father having to go into full time care but David made it all soooo easy. He knew his stuff and made it so easy. Would recommend David to anyone and in particular to families needing help in the aged care maze.

Gordon
20 July 2014  

 

Saveria
17 July 2014  

 

Lee
20 May 2014  

 

Peter
16 May 2014  

 

Briony
08 April 2014  

 

David was always accommodating and kept me well informed. He explained everything and assisted me with getting a much better loan than I was able to at my own bank. R.Craven, Victoria

Rachael
03 March 2014  

 

Whilst David always responded in a timely manner and kept us updated throughout the process, I was not at all happy with the service we received. I will be following this up with a summary of events from our perspective as soon as I have a full picture of the costs we incurred due to settlement being 1 week late.

Nicole
15 January 2014  

 

Shawn was most helpful, especially after my apartment purchase, I experienced some drama's from another broker, but Shawn was able to go through step by step from the start and explained the full process and provided me with every option. He has a detailed approach and has care in his work. I feel that I am in safe hands with my finances and mortgage. Thanks Shawn!

Stefanie
13 December 2013  

 

John
16 November 2013  

 

Jaqueline
08 November 2013  

 

Shawn provides a great service by understanding the my needs and only takes the necessary risk in obtaining my loan. Great Work and I have already recommend him to many of my friends.

Mark
16 October 2013  

 

I found Shawn to be very professional and very helpful. I would recommend Shawn to family and friends.

Domenic
19 September 2013  

 

Scott
07 September 2013  

 

Rohan
30 August 2013  

 

Robert
29 July 2013  

 

Marilyn
11 July 2013  

 

Shawn would explain the application and qualification process in detail and offer input simply and honestly when requested

Anthony
05 July 2013  

 

Monica
15 June 2013  

 

As a retired professional from the old school (graduated 1960 - and retired 7 years ago) I am not comfortable about having my name used for marketing. But for your interest: My adviser was able to turn my life around by me being able to refurbish my home to encourage inviting children, grandchildren and friends to stay with me. A large sum was not required for furnishings, etc., but the mortgage allowed me the freedom to go ahead without stress.

Barry
31 January 2013  

 

We had a challenging financial & investment situation which David sorted for us in a very stress free cheerful manner.we could not have got to this point without his expertise

Alexander
28 January 2013  

 

Shawn was the best! Took us through every step and was very easy for us! Would recomened to anybody and already have! Thank you so so much!

Aaron
21 January 2013  

 

William
28 December 2012  

 

Shawn was great and took all the stress out of finding the right loan for us. I have already recommended him to my friends and I know two of my work colleagues are going to contact him for help sourcing a new loan. He has become someone we can trust and feel confortable with, knowing he has our best interests at heart. Thanks Shawn!

Anthony
04 December 2012  

 

The only reason why I noted a 9 is that although David was impressively proactive in forwarding required documents 3 weeks before, the bank said they had not received them. Could I suggest a phone call to confirm the bank has received any documents and a name. I do not think a fax no confirmation is helpful in a total sense as they can deny they received it still.

Pamela
16 November 2012  

 

Imeia
13 November 2012  

 

I have used Shawn previously and have recommended him to family and friends

Emil
13 November 2012  

 

David is very professional and excellent at what he does. He contacted us regularly updating us on the status of our application. We have absolutely no hesitation recommending David to family and friends.

Edward
03 October 2012  

 

Attention to detail, computers have spell check, speaking in clients terms not finacial abreviations would help all adviser and clients. David is a good guy that appears to eventually get the client over the line but I think we possed to many question that were differant to most. Summary Job well done in the end as our case was very unique.

Craig
30 August 2012  

 

David was very good. Patient and understanding. He followed up after settlement and after we moved into our new home. Maybe a little more attention to detail.

Anthony
22 July 2012  

 

Benjamin
19 July 2012  

 

I have referred friends and Family to Shawn as he is down to earth and gives realistic advise. Shawn has assisted our family to make sensible financial decisions and I am sure will continue to assist us in the near future.

Belinda
23 June 2012  

 

Anthony
21 June 2012  

 

Eileen
31 May 2012  

 

Renee
21 May 2012  

 

I hope I have choosen the correct loan

Loana
12 May 2012  

 

So helpfull and great

Marc
01 May 2012  

 

So helpfull and great

Marc
01 May 2012  

 

David was personable, professional and nothing was too much trouble. Without David, we would not have got the loan so we are very grateful for his time and service. PS the only comment I would like to make is with regard to the phone call to confirm the payment date by Smartline - I understand that Jessica Sui was following her list of requirements but I don't appreciate being asked if we have the money to pay make the first payment - I previously had various mortgages over 20 plus year and never missed a payment- it's quite unnecessary and puts people off side.

John
30 April 2012  

 

Cesare
07 March 2012  

 

Jan
22 February 2012  

 

To say that Shaun has been a fantastic help to me would be an understatement! He cares...and that is the difference. He knows his stuff,is patient,always delivers what he offers,communictes exceptionally well,is honest when there is an issue we need to work thru and I feel reassured that my financal options are in great hands.This leaves me free to get on with other matters. I have already recommeneded him to many of my friends & will continue to do so. Regards Kevin.

Kevin
12 January 2012  

 

Shawn organized our loan in a very short time frame with minimal effort from ourselves. He also restructured our existing finance, saving us a considerable amount in interest. He kept me informed throughout the loan application and approval process. I would recommend Shawn to anyone requiring finance.

Simon
22 December 2011  

 

Leonie
18 December 2011  

 

Great service - thank you for your help

Sonya
16 December 2011  

 

As a discharged bankrupt I wasn't very confident about getting a home loan and after speaking to numerous lenders I was resigned to the fact that if I did get a loan I would have to pay extremely high interest rates.(approx 12%)Shawn French told me he could get me a loan with one of the big 4 banks at normal interest rates.Much to the delight of my wife and myself Shawn did exactly what he said he would do and now we are living in our dream house.Words cant express how grateful we are to Shawn and Smartline for doing the impossible.I cant recommend Shawn highly enough.Many thanks,Doug Robinson.Diamond Creek.

Doug
03 November 2011  

 

Throughout the process David was not only truly caring about my situation but totally professional. I would not hesitate to refer potential borrowers to David for assistance.

Steven
31 October 2011  

 

Shawn was very helpful and patient in making sure we understood the process. As we are only a new business, it was good to receive some professional advice which we have taken on board and will hopefully benefit from going forward. Thank you

Adam
12 October 2011  

 

When our loan application fell through with M.E. Bank, I called Nigel,our estate agent & advised him that we couldnt buy the house we wanted. Nigel put me on to Shawn who not only effected our loan expediently, he had all the paperwork done & explained it all to us in step by step explanations. I can only say that we consider him somewhat of a guardian angel for helping us through a stressful & difficult period. Not only would I recommend him, but I would clone him. We are thankful & appreciative of his expertise, customer service but also the wealth of knowledge he brings. He saved us - figuratively & financially. Regards, Maria & Lance Bowman

Lance
16 September 2011  

 

This loan application was a long and involved process that was frustrated by Bankwest's delaying tactics. Whilst Bankwest's customer service was disgraceful, David was patient and very professional in his handling of this matter.

James
16 September 2011  

 

This is the second time I have used the services of David Dornseiff to secure financing. He is highly professional, reliable and goes the extra mile in providing expert service and advise. I will willingly and enthusiastically recommend david to family and friends. Furthermore, if future financing is needed I will immediately contact David. Excellent service and advice. Sincerely, Ian Ross

Ian
14 September 2011  

 

Domenic
28 July 2011  

 

Great friendly and efficient service. Took the time to really explain what was available and to ensure we understood the product.

Tomas
22 July 2011  

 

shawn is a truly wonderful, professional, friendly person. He has always given my husband and I expert advice and guidance, he listens to our concerns and made feel very comfortable with obtaining a home loan

Maria
04 July 2011  

 

Very happy with Shawn. Very friendly & helpfull.

Mark
26 May 2011  

 

Trent
21 May 2011  

 

George
16 April 2011  

 

George
21 March 2011  

 

Nadene
22 February 2011  

 

Ilga
07 January 2011  

 

Murugesu
26 November 2010  

 

Highly customer focussed with lot of knowledge on the sector. Keep up the good work David!

Hasitha
26 November 2010  

 

David worked very hard for us, and even after the sale when there were some issues in regard to our stamp duty he went in to bat for us and delivered what we were after. He kept us in the loop at all times and was very effecient with his use of email and text. We are very glad we trusted David to help us with this life changing decision in our young lives.

Tobin
25 October 2010  

 

Shawn was great. I have and will continue to recommend him.

Daniel
09 September 2010  

 

Shawn was very thorough and took time explaining concepts. He was very patient and offered many different options.

Chimene
29 August 2010  

 

Colin
27 May 2010  

 

The service provided by Shawn was fantastic, he found the best possible loan for me and the process was done with efficiency and excellence considering the urgency. All information and processes were explained in detail in which took a lot of the stress away. Very happy with the end result, highly recommended!

Laura
10 May 2010  

 

We were extremely pleased with the flexibilty and service of Shawn French and especially his willingness to meet with us after hours. The options we were offered were excellent and varied so we felt we could control what we wanted out of the experience.

Joseph
07 April 2010  

 

Brian
16 March 2010  

 

Sylvain
19 February 2010  

 

Davis is very professional and did everything that he said he would to help me process the loan,making himself contactable,clear and a good ambassador for any company.Thank you greatly David!

Jennifer
29 January 2010  

 

Michael
05 January 2010  

 

David was very helpful and accommodating, in spite of us making several changes or requests for updates etc. However there were times when we were concerned that he didn't always understand or recall our needs. This did raise the question in our minds abo

Richard
09 December 2009  

 

Stuart
07 December 2009  

 

Gertrud
27 November 2009  

 

Stewart
21 November 2009  

 

Ryan
02 November 2009  

 

Imeia
28 October 2009  

 

Shawn was extremely knowledgeable, very patient and always keen to find the right solution for me, not to just get me a loan. I have already been shouting his praises to a number of my friends and colleagues. He will be helping me on an ongoing basis, I c

Sally-Anne
20 October 2009  

 

Philip
03 July 2009  

 

Daniel
15 May 2009  

 

Stephen
07 April 2009  

 

Peter
24 February 2009  

 

WHAT I LIKED MOST WAS THE WAY MY ADVISER (DAVID DORNSEIFF ) EXTENDED HIMSELF TO ANY OF MY QUEIRIES AND ENQUIRIES,NOTHING WAS A PROBLEM.PROMPT AT ALL TIMES WHICH MADE MY LIFE SO MUCH LESS STRESSFULL.IT WAS A TOTAL PLEASURE DEALING WITH SUCH A PROFESSIONA

CARMEL
07 January 2009  

 

Stephen
26 December 2008  

 

Shawn, was fantastic and extremely helpful. Couldn't recommend him highly enough

Michael
16 December 2008  

 

Joseph
17 November 2008  

 

Very friendly and came out to our house when we needed to ask more questions but we had to call him to chase up replies and find out current situations. Needs to be more proactive. He did not know what the BankWest rate was going up to but we called the n

Alan
16 October 2008  

 

Aaron
17 August 2008  

 

Maria
21 July 2008  

 

Kerrie
16 July 2008  

 

We liked the fact that our consultant David was considerate of our needs. There was no pressure and he made sure we completely understood all aspects of taking out a loan. The company he recommended has been very good. David has already done a follow up w

Kristy-Anne
19 May 2008  

 

Colin
28 April 2008  

 

Shaun French was very friendly, understanding and flexible toward our needs and requirements. He helped us move in the right direction of a secure financial future and we look forward to more of his services in the near future.

Joseph
17 April 2008  

 

Tomasz
21 March 2008  

 

Henery
19 February 2008  

 

We were very impressed the way our consultant handle our pretty difficult situation. From the word go he contacted us every step of the way and re asured us that things were going well. He settled for us in a very short period of time and we are very grea

Anastasia
17 February 2008  

 

Paul
16 February 2008  

 

I liked the prompt response we got from the consultant.

David
16 January 2008  

 

Melissa
27 December 2007  

 

Susan
16 November 2007  

 

I found that the only advantage of his service was to find the cheapest rate, I that would have taken me about three hours to do myself, as it happened, he seemed to waste my time, by not informing me of all the required documents in one hit, all because

Joanna
16 November 2007  

 

no

Simon
17 October 2007  

 

nothing

Imeia
16 October 2007  

 

Our consultant David Dornsieff was a pleasure to deal with and we don't think he could have done anything else to add value.

Stephen
17 September 2007  

 

Warwick
16 July 2007  

 

rebecca
16 June 2007  

 

Trust in the consultant is most important. Previous experience with Shawn and knowledge of his integrity made it all easy.

Douglas
18 April 2007  

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