Female led and owned Mortgage Broker based in Bulimba, Coorparoo, and surrounding areas

Franchise Owner | Mortgage Broker

As the proud franchise owner and dedicated mortgage broker, Taylor brings a powerful combination of industry experience, entrepreneurial drive, and personalised service to every client interaction.

With over three years of hands-on experience working alongside an established mortgage broker and a strong foundation in real estate, Taylor understands the home loan journey from all angles, navigating complex lending structures, guiding first-home buyers, and supporting seasoned investors.

Before launching her Mortgage Choice franchise, Taylor successfully ran her own business for four years. This experience sharpened her strategic thinking and cemented her client-first mindset, an approach that now defines her work in mortgage broking. She takes the time to truly understand each client’s goals and circumstances, ensuring that every recommendation is tailored, practical, and clearly explained.

Taylor is known for her warm, approachable nature and unwavering commitment to service. She goes above and beyond to make her clients feel informed, supported, and confident at every stage, from pre-approval to settlement - and beyond.

Mortgage Broker | Mortgage Choice Newstead

With over 16 years in the construction and property industry, Dan brings a wealth of knowledge and a passion for helping clients secure the right finance. As the owner of Mortgage Choice Newstead and a trusted loan writer in partnership with Taylor Donaldson, Dan specialises in tailored lending solutions for everyone, from first-home buyers to seasoned investors.

Mortgage Broker & Multiple Franchise Owner in Brisbane

Matt started his finance career in 2004 with ANZ New Zealand and moved to Australia in 2006 to specialise as a mortgage broker. He joined Mortgage Choice Brisbane City in 2009, quickly advanced to general manager, and became franchise owner in 2015. Today, Matt owns multiple Mortgage Choice franchises across Brisbane City, Brisbane North and South, Newstead, and is now partnering with Taylor Donaldson.

Known for his strong leadership and client-first approach, Matt helps clients secure the right home loans and property solutions with confidence. Outside work, Matt enjoys motorsport, CrossFit, supporting the Brisbane Broncos, and family time with his wife and two children.

Multiple Franchise Owner & Office Manager at Mortgage Choice

Hanna has been a dedicated Mortgage Choice franchise owner since 2015. She manages multiple offices, focusing on team well-being and operational excellence. She leads onshore and offshore teams and oversees event management and marketing to drive business success.

Known for her strong communication skills, Hanna builds meaningful relationships with clients and colleagues, fostering a positive and supportive environment. Outside work, Hanna is a devoted mother to two children and an animal lover who enjoys CrossFit and Pilates to maintain balance in her busy life.

Client Liaison 

Oliver is a dedicated Client Liaison Manager with over 7 years’ experience in customer service and hospitality. His strong communication skills ensure clear, timely coordination between brokers, lenders, and clients, helping deliver tailored mortgage solutions that meet each client’s unique needs.

Working across the Newstead and Brisbane City offices, Oliver combines professional expertise with genuine care to provide outstanding support throughout the home loan process. Outside of work, Oliver is a devoted family man who enjoys spending time with his daughter, exploring new activities, and finding inspiration in music.

Pre-Lodgement Officer at Mortgage Choice

Elai is a detail-oriented Pre-Lodgement Officer specialising in client support before loan submissions. With extensive experience in the financial industry, she expertly guides clients through mortgage products, interest rates, and lending criteria to ensure a smooth application process.

Known for her clear communication and commitment to customer satisfaction, Elai thoroughly reviews loan applications, addresses potential issues, and prepares clients for success. Her client-focused approach makes her a valuable member of the Mortgage Choice team.

Pre-Lodgement Officer at Mortgage Choice

Jesica Yap is a detail-focused Pre-Lodgement Officer committed to delivering exceptional client service. She ensures loan applications are accurate and compliant, reducing errors and boosting approval success.

Jesica’s friendly and approachable style builds strong client trust, while her prompt support keeps the mortgage process smooth and stress-free. A dedicated professional, Jesica is vital in providing a seamless home loan experience at Mortgage Choice.

Head of Marketing

Lexi McGahan is the Head of Marketing at multiple franchises, combining creativity with strong organisational skills. She drives innovative marketing campaigns while efficiently managing administrative tasks to support smooth office operations.

Known for her attention to detail and out-of-the-box thinking, Lexi is key in enhancing marketing strategies and ensuring seamless execution across the business.