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Paul Williams

Our passionate team | Mortgage Choice South Melbourne

Many of our team at Mortgage Choice South Melbourne have been exactly where you are right now - buying their first home or investing in property. We know how stressful it can be. That's why we are so passionate about making sure we help you find the home loan that's right for you. Find out more about our team at Mortgage Choice in South Melbourne.

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Owner | Mortgage Broker

Paul has 35 years of experience in finance and lending and is passionate about helping our customers feel informed and comfortable with the home loan process. He has also purchased and renovated a number of properties, so he understands how important good advice is when it comes to loan structures, products and keeping your loan interest rate competitive. 

Outside of work, Paul is an active runner & is in training for his next Marathon in 2024. Paul has completed two Oxfam 100km trail walks is a 2nd Dan Black Belt in Taekwondo. 

"We have a saying here in the office. Finance isn't just about money, it's about helping people achieve their dreams. As corny as it sounds, it's true! And it's true of the team here at Mortgage Choice in South Melbourne. We're passionate about demystifying the finance process and helping people live the way they want to."

Mortgage Broker

After returning from working in the U.S, Ben joined our team at Mortgage Choice South Melbourne as our newest mortgage broker! He is passionate about making sure that the home loan process is focused on the customer and what they want from their finances in the long term. Outside of work Ben plays Basketball and is also training for a marathon.

"Having a customer come back for multiple properties and loans is the best because it means that we have succeeded in giving our customers a great experience on their home loan journey. It's important to me that I build life-long customer relationships."

Credit Analyst

Matthew's role is focused on the technical side of your home loan, and ensuring you have the right strategy in place to match your property goals. With 10 years working in the banking industry and 5 years at Mortgage Choice in South Melbourne, Matt has plenty of experience to share with our customers. Outside of work Matthew enjoys cycling around Melbourne to find that great new cafe and perfect brew.

"I know how daunting buying a property can be, especially for first home buyers and even first time investors. It's hard to know what loan to choose, or even things like how to use the equity in your home to purchase. So really, I work hard to make it easy for our customers."

Namita Manhas

Namita Manhas

Customer Care Consultant

Namita has had a long career in finance and banking, starting in 2005 in New Zealand. She is a keen investor investing a small $10k deposit she had saved and working towards multiple property portfolio. As our Customer Care Consultant, Namita ensures that the loan process is moving smoothly and our customers are feeling supported. She is that fantastic combination of a people person and a finance guru!

"Once I started in the mortgage broking industry, I never looked back. I love the freedom that strong finances can give people, and believe that having an expert mortgage broker on your side at no cost is a great place to start. It's important to me that our customers feel informed and supported through the process."

Fiona Klarhofer

Fiona Klarhofer

Customer Care Consultant

Fiona has been with Mortgage Choice South Melbourne since 2012, and has had a number of different roles in the team. She really does know the business inside & out! She has now settled into our Customer Care Consultant role, chiefly working with lenders to get the best possible rate for our clients - a service our clients love! If there are financial favourable alternatives for our clients, Fiona doesn't hesitate in helping our clients make the switch.

When she's not working, you will find Fiona and her husband Damian creating memories with their daughter Adele. 

"One of the best things about what I do is working so closely with clients to save money on their loan. Often, the client doesn't even know that we're working hard on their behalf to try and get their lender to discount their rate! It's all part of our service - looking after our clients in the long run."

Jedan Pascua

Jedan Pascua

Loan Administrator

Jedan has plenty of experience in the finance industry, having been a loan administrator for a number of different financial institutions. But his real passion is customer service. His role on the team at Mortgage Choice in South Melbourne allows him to combine the two. Jedan's job is to make sure everything runs smoothly from submission to settlement, while also updating our customers regularly for a stress-free home loan journey. 
 

"I love being part of the Mortgage Choice South Melbourne team, working together with the perfect combination of skills to give our customers the best experience. It's fulfilling to be a part of the customer's journey on purchasing their dream home."

Aira De Ramos

Aira De Ramos

Loan Administrator

Aira is our newest Loan Administrator to join the team at Mortgage Choice South Melbourne. She helps to ensure our customers have a smooth application experience by preparing loan documents and lodging them with each lender. This takes a lot of experience to know what the lenders look for in an application, and knowledge of their processes. She's an expert on all things renovation, having spent two years working with a renovation company in the U.S. Outside of work, Aira loves photography, hiking and watching documentaries. 

"I love working for Mortgage Choice, because I get to part of the customer's home loan journey. I love hearing an application has been settled because I know how important a stress-free experience is for our customers! Plus, I'm constantly learning new things, and I get to work with our amazing team."

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